The Arts Centre Telford
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Terms and Conditions at

The Arts Centre Telford

Last updated: 13-03-2021

Fees payable to The Arts Centre Telford

Classes

Payment shall be made prior to starting a new period of classes as defined during the sign up period, usually a month, but this may vary. Payment is made in advance. Payment is currently only taken using our digital payment system at www.TheArtsCentreTelford.com/signup, however payment could be requested and taken via cash, cheque, bank transfer of card machine either in person or remotely.

Private Lessons (1-to-1)

Payment shall be made after a private lesson for the period of the month that has just been undertaken, e.g. an invoice for the month of September would be made after all lessons are completed at the end of that month. Payment would be due on the date of the invoice, usually within 2 weeks of receipt.

Participant Show, project and other fees

Payment is due depending on the project or show. The payment terms will be listed as part of the breakdown.

Cancellation, termination and refunds with The Arts Centre Telford

Fees are calculated according to the scheduled time agreed upon by The Arts Centre Telford and the student or customer. No adjustment to fees shall be made for time lost because of late arrival by the student or by early termination of session by the student. The Arts Centre Telford agrees to wait fifteen minutes from the time of the scheduled session for the student's arrival before considering that session canceled without sufficient prior notice and therefore subject to the terms set forth in these Terms and Conditions.

Classes

Once a class has been purchased it is non refundable. I understand that lessons will take place at The Arts Centre Telford but in the event that this is not possible, lessons will automatically go online using a platform such as Zoom and that no refund is available for those who elect not to participate online. If cancelled by The Arts Centre Telford, the calculated remainder will be rearranged and in the unlikely event of this not being possible, the calculated remainder of the duration will be transferred as credit or refunded.

Online: Lessons, classes, shows and projects will take place at The Arts Centre Telford but in the event that this is not possible, lessons will automatically go online using a platform such as Zoom and no refund will be available for those who elect not to participate online.

Private Lessons (1-to-1)

Whereas the The Arts Centre Telford may opt to cancel a class at any time, once you have accepted a weekly private lesson slot with The Arts Centre Telford, you must agree to the following:

  1. Private lessons: I understand that if I have a private lesson (1-to1) with TACT that full lesson payment will be required if not cancelled 3 weeks in advance using the scheduling system.

  2. All private lessons are weekly during term time: I understand that a private lesson is a weekly agreement during term time.

Private lessons are 30 minutes in duration and priced at £18.

Online: Lessons, classes, shows and projects will take place at The Arts Centre Telford but in the event that this is not possible, lessons will automatically go online using a platform such as Zoom and no refund will be available for those who elect not to participate online.

Participant Show, project and other fees

Whereas the The Arts Centre Telford may opt to cancel at any time, once a project, show or other fees have been purchased it is non refundable. I understand that lessons will take place at The Arts Centre Telford but in the event that this is not possible, projects will automatically go online using a platform such as Zoom and no refund will be available for those who elect not to participate online. If cancelled by The Arts Centre Telford, the calculated remainder will be rearranged and in the unlikely event of this not being possible, the calculated remainder of the duration will be transferred as credit or refunded.

Online: Lessons, classes, shows and projects will take place at The Arts Centre Telford but in the event that this is not possible, lessons will automatically go online using a platform such as Zoom and no refund will be available for those who elect not to participate online.

No Warranties

The Arts Centre Telford makes no promises or warranties with regards to a student's performance as a result of any tutoring provided.

Termination

Services may be terminated by The Arts Centre Telford at any time. They can be terminated by the user in accordance with the cancellation policy above.

No Relaxation of Terms

No relaxation, indulgence, waiver or release in these terms and conditions on one occasion, shall prevent the subsequent enforcement of such rights and shall not be deemed to be a waiver of any subsequent breach of any of the term.

 Audiences for Events and Projects

Payment

Payment shall be made prior to the event in the form of a ticket or virtual streaming enrolment.

Cancellation of the Event

Cancellation of the event will result in a new date or dates being organised. If The Arts Centre Telford is unable to produce the event then ticket payers will be contacted for transfers or refunds.

Refunds

All tickets purchased with The Arts Centre Telford are non-refundable. In the event that the show or event sells out then a waiting list may be created and you will be informed.

All events and shows may become virtual

In the event of the events not being able to accept a live audience, a virtual event may be provided using a streaming solution such as Zoom. No financial refunds will be available if the event is taken online and audience members then elect not to attend online.